We've provided some common solutions below to help get your browser working again if it freezes or becomes unresponsive while using your RealOffice360™. Unfortunately, you may lose any unsaved edits on a page, so try and save it first if possible.
1. Reload the page.
Click on the refresh/reload arrow in the top control bar (or menu) in your browser, or you can do this by pressing Ctrl+F5 (Windows) or Cmd+R or Apple+R (Mac).
2. Restart your browser.
Please be sure to close all your browser windows completely and quit the application. Then, restart your browser and login to your HIA™ dashboard again.
3. Clear your cache.
Restart your browser and then follow these instructions on how to clear your browser's cache.
Still not working?
Send us a direct message below by clicking on the purple “Contact Us Directly” button below!
If this is frozen, you can try sending us an email to email@example.com as well!